Operations Specialist (Airside)

Metropolitan Nashville Airport Authority
Job Description

Work Schedule: Must be available to work rotating A, B and C Shifts. Schedule will include weekends and holidays.

  • A Shift: 6 am to 2:30 pm
  • B Shift: 2 pm to 10:30 pm
  • C Shift: 10 pm to 6:30 am

Training Schedule: A Shift (up to six to eight weeks)


The Operations Specialist (Airside) is responsible for assisting in enforcing operating rules, regulations, provisions of contracts, and agreements with emphasis on airside operations. Other responsibilities include monitoring and enforcing procedures that ensure efficient aircraft apron activities during construction and irregular operations periods.


  • Makes critical operational decisions around the clock to maintain compliance, safety, and the airport experience.
  • Organizes and enforces procedures that ensure airside safety during construction and irregular operations period.
  • Reports deficiencies to appropriate agencies and promptly implements corrective actions.
  • Assists in enforcing operating rules, regulations, provisions of contracts, and lease agreements.
  • Assists with airside construction design and planning to ensure compliance with signs, markings, and lighting.
  • Coordinates aircraft de-icing operations on the terminal ramp.
  • Monitors and assigns unleased gates to airline tenants.
  • Inspects and monitors airside activities to include air carrier, cargo and fixed base operations.
  • Ensures continuous services during abnormal conditions such as aircraft emergencies and diversions, wildlife mitigation, and severe weather.
  • Conducts movement area driver training on the airfield.
  • Coordinates with other MNAA departments to ensure exemplary customer experience throughout MNAA facilities.
  • Adheres to wildlife management procedures as it pertains to mitigating, trapping, and managing habitats to discourage wildlife activity.
  • Collects data and creates reports regarding customer experiences and airside efficiencies.
  • Maintains records for currency and compliance.
  • Assist with planning and organizing use of ticket counters and baggage claim areas.
  • Provides assistance with updating and maintaining operations policies, airport certifications, plans, and procedures.
  • Assists with training requirements and records maintenance of personnel with duties in the airport certification manual.
  • Maintains the scheduling and authorization for common use gates including International Arrival Building (IAB) gates.
  • Responds to the airport in the event of an incident or emergency.
  • Maintains regular and on-time attendance.
  • Follows all safety regulations.
  • Support MNAA's commitment to its core values; Respect, Integrity, Service, and Excellence (RISE).
  • Performs other duties as assigned.
Contact Information