615 771 1912
5005 Meridian Boulevard, Ste. 150, Franklin, TN 37067

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Resident Enrichment Director

Avenida Cool Springs
Job Description

Avenida Partners is dedicated to the development and management of the new generation of 55+ active lifestyle rental communities, intelligently designed and strategically located with just the right fit of services and programs at a superior value. We are looking for a Resident Enrichment Director to be a key part of the team for our unique community in Cool Springs, Tennessee. Don’t miss this opportunity to shine!

Job Summary:

Responsible for the development, implementation and operation of the Five To Thrive program at the community. Responsible for promoting a healthy, activity-enriched lifestyle for residents &staff and for ensuring the programming meets the interest, and the physical, mental, and psychosocial well-being of each resident. The Resident Enrichment Director is responsible to plan, prepare, and direct the overall operation of the resident and family activities along with selecting and overseeing outside vendors and contractors. He/she will also collaborate with other team members to support overall community management.

Essential Job Duties:

  • Create an environment in the community that promotes resident participation in the Five to Thrive calendar including:
  • create and manage a monthly calendar of events in accordance with the Five to Thrive Playbook.
  • create and implement a monthly newsletter for residents, staff, and families
  • coordinate with other associates the planning, execution, and attendance for Five To Thrive activities and special functions, such as holidays and celebratory events
  • conduct move in preferences survey to determine resident preferences and needs and promote participation
  • Conduct new resident orientation to the Five To Thrive program and community amenities
  • Overseeing scheduled transportation of residents including:
  • assist with the safe loading, unloading, seating, and transporting of residents onto and off community vehicles
  • oversee scheduling of transportation for outings and scheduled shopping excursions
  • evaluate transportation program on a regular basis to ensure customer satisfaction
  • Recruit, hire, train, motivate, and supervise contract instructors/vendors/intern in accordance with all company policies, procedures, and core values
  • Develop and train volunteers who are in the community to assist with activities or special events
  • Survey residents to determine their satisfaction levels with programs and services provided and make corrections as necessary
  • Manage the department within the budgetary guidelines, track inventory, and order supplies
  • Encourage and invite resident participation in all resident activities
  • Look for ways to reduce costs and create efficiencies on a daily basis
  • Ensure regulatory compliance and report any issues or concerns immediately
  • Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper clothing and name tag when working
  • Effectively communicate Five to Thrive key aspects of healthy aging by sharing program outcomes, as well as program changes and updates throughout the community.
  • Collaborates with sales to cultivate the program brand; communicate frequently on opportunities to tell the story of how prospects will benefit from the Five to Thrive program
  • Creates and implements an approach to capturing useful data related to programs and services; provides monthly reporting regarding attendance and other metrics for all programs
  • Perform other duties and tasks as assigned or required

Knowledge and Skills:

  • Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors and the general public
  • Display excellent communication and listening skills including the ability to speak orally in front of small groups of people
  • Ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations
  • Reasoning skills that include the ability to understand issues and process information for the purpose of giving and receiving feedback and instructions
  • Ability to operate basic office equipment including personal computer, scanner, copier, fax machine and proficient with email and Microsoft Office
  • Compliance and understanding of all regulations regarding residents’ rights

Position Requirements:

  • Ability, licensure and willingness to drive leased vehicle for transporting residents
  • Bachelor’s degree (Gerontology, Kinesiology, Recreation Therapy, or Health Promotion) is preferable or combination of education and experience
  • Minimum of two to four years of experience with developing and implementing Activities wellness programs, preferably for seniors
  • Minimum one year of supervisory experience to include training and supervising staff and developing and managing a budget
  • First Aid Certification

Special Requirements/CertificationsOne or more of the following certifications is desired but not required:

  • ASFA Fitness Instructor/Personal Trainer (Senior Fitness Instruction certification)
  • ACSM Health/Fitness Specialist/ ACSM certified Group Exercise Instructor/ ACSM Certified Personal Trainer
  • NASM Certified personal trainer
  • Balance and Mobility Specialist Certification

Physical and Mental Demands:

  • Able to be mobile and perform the physical requirements of the job to include: bending, kneeling, stooping, reaching, pushing, pulling and repetitive motions
  • Able to sit and work at a computer for long periods of time
  • Able to move intermittently throughout the work day and between divisions
  • Ability to lift/carry up to 25 lbs. and push up to 40 lbs. as necessary
  • Ability to push a resident safely in their wheelchairs
  • Ability to physically assist residents during activities and outings
  • Able to assist in loading and unloading residents into community vehicle/van(s)
  • Able to assist in moving residents during emergency situations
  • Able to understand, remember and follow basic instructions and guidelines
  • Able to perform basic calculations

Job Type: Full-time


  • Assisted Living: 1 year (Preferred)
Contact Information

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